Yolande Piazza_The Change AgentEpisode 73

Ever questioned why one of the biggest global banks would choose a 30 year bank veteran to be the CEO of their internal fintech program?  That’s exactly what Citi did when they selected Yolande Piazza to take over the Citi FinTech CEO role after Heather Cox moved on to USAA.  It’s so easy to knock this choice – but let me caution you on being quick to judge.  Take a few minutes to listen to and get to know Yolande Piazza and you’ll agree with me; she’s the perfect fit.

This was one of my favorite interviews so far, mainly due to Yo’s (her friends call her Yo) transparency and honesty about attempting to be an internal disruptor at a global bank.  It ain’t easy folks, but my money’s on Yo.

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